Independent · Methodology-transparent · Non-partisan

How Johannesburg's services are performing.

Independent grades from official public data. No party affiliation. Updated monthly. How we grade →

Water

Johannesburg Water

21.3/ 100

-0.2vs last cycle

Persistent breach of published service standards.

Sustained under-performance against most indicators.

Full report

Roads

Johannesburg Roads Agency

39.4/ 100borderline

-0.1vs last cycle

Sustained under-performance against most indicators.

Full report

Billing

City of Johannesburg Revenue

34.1/ 100

-4.2vs last cycle

Sustained under-performance against most indicators.

Sustained under-performance against most indicators.

Some indicators on target, others drifting.

Full report

Pulse — this month

Operational metrics derived from official notices and Tier D sources. Not grade-weighted above 15%.

Load-shedding hours affecting JoburgTDIndependent

520.7hours

as of 2026-05

Unplanned outage noticesTCOperational

1,244.2notices

as of 2026-05

Supply disruption noticesTCOperational

609.7notices

as of 2026-05

Pothole repairs completedTCOperational

3,194.9repairs

as of 2026-05

Serious contact crime per 100 000TAAudited

1,145.8per 100k

as of 2026-Q1

Cash coverageTAAudited

1.3months

as of 2026-Q1

The five-year picture

Open trends explorer →

Ward lookup

How is my ward doing?

Search any suburb across the 135 wards of the City of Johannesburg. Per-pillar satisfaction from the GCRO Quality of Life Wave 7 survey.

Open ward map

Official data

Only audited or statutory sources feed graded indicators. Independent sources are visibly flagged.

Published rubric

Formulas, weights, thresholds, and version history are open. Grades are computed, never typed.

Independent review

An academic advisory panel reviews the methodology annually. Their minutes are public.

Read the full methodology The city responds

Monthly digest

One email a month. Your ward's numbers. No spam.

First Tuesday of every month. POPIA-compliant, double opt-in.